Openbay Launches Subscription-Service Suite for Auto Repair …

CAMBRIDGE, Mass.–(BUSINESS WIRE)–Today, Openbay,
a online marketplace for automobile repair, announces a apartment of
subscription services for automotive-service centers to address
hurdles of appropriation and maintaining customers. While today’s consumers
are increasingly shopping products and services online, a auto-care
attention hasn’t kept gait with those users’ needs. Openbay’s new suite
of services positions auto-repair businesses to rivet a always-on
business anytime, and from any device, enabling them to turn and
sojourn competitive.

“Owner-operators wish to spend time on their core competency: servicing
vehicles and focusing on patron satisfaction,” pronounced Rob Infantino,
owner CEO of Openbay. “The automotive aftermarket attention spoke and
we listened and delivered. Openbay’s new use apartment helps conserve
worker time spent pricing use inquiries, and helps with customer
merger and retention.”

Openbay’s Suite of Services Includes:

1. Automated Quote Service (AQS):
Openbay Automated Quote
Service generates minute use quotes for consumers on interest of the
shop. AQS-enabled shops bond Openbay with a inner margins and
labor rates to beget accurate use quotes, mostly immediately, and
save changed worker time generating quotes around phone.

AQS-generated quotes embody form of tools (OE or aftermarket), labor
rates and estimated execution time, taxes, and any emporium price associated
with a service. Most quotes are generated in real-time, and
non-standard use quotes are sent on interest of shops within minutes
or hours, 7 days a week, by Openbay’s in-house group of certified
use advisors.

Once a quote is generated, consumers might send questions to shops, or
find construction around Openbay messaging. Customers examination a business’
ratings and reviews, location, and use and parts-warranty
information before scheduling an appointment with a emporium around a Openbay

2. Service Advisor:
Openbay Service Advisor is a web plugin
for automotive use centers’ websites that operates eccentric of
a Openbay marketplace. Using Service Advisor, business are means to
ask use directly with one emporium around that shop’s website, and
immediately accept a tradition quote. Similar to AQS, use quotes are
formed on tools margins and labor rates, as pre-populated by a emporium at
signup. Once a patron is prepared to book, he or she might report an
appointment directly with a shop.

“We’ve piloted Openbay Service Advisor for a integrate of months and have
seen stream and new business comparison regulating a service. Within a first
month of use, it’s demonstrated an considerable ROI for a business to
have now subscribed as a customer,” pronounced Barry Steinberg, boss and
CEO of Direct Tire and Auto Service. “The automotive aftermarket is in
unfortunate need of modernizing, and Openbay continues to listen to the
needs of a service-provider village and broach innovative

In further to this new service-provider subscription suite, Openbay
continues to deposit in a inhabitant auto-repair marketplace, regulating the
height to expostulate business expansion and consumer convenience.

Service centers regulating OpenbayASP, a mobile app built for
automotive-service professionals, can lane all use activity in real
time, respond to patron questions around text, print and video, and
accept bookings and remuneration with one tap.

Openbay provides subscription services to a series of Provider
categories: Franchise new and used automobile dealerships, inhabitant automotive
use chains, eccentric non-chains and mobile mechanics. Those
meddlesome in subscription and pricing information about Openbay’s suite
of services might revisit
or request to turn a member of a marketplace here:

About Openbay
Openbay is an online marketplace transforming
a auto-repair knowledge for consumers, and a approach that service
providers acquire and use customers. In 2015, Openbay announced
OpenbayConnect, permitting connected cars to promulgate with Openbay for
correct and upkeep service. Openbay is headquartered in Cambridge,
MA, is secretly held, and a investors embody Stage 1 Ventures, a16z
Boston Seed, GV (formerly Google Ventures), a16z Seed, and several
particular investors.

Connecting with Openbay:
OpenbayASP, a dedicated app for Automotive Service Providers:


Openbay, OpenbayConnect, OpenbayASP, and Openbay logos are either
trademarks or purebred trademarks of Openbay, Inc.

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